Shipping Policy

Last updated: November 11, 2026

Made just for you

Most Snapjoy 2011 gifts are printed to order by our print partners in the United States. Nothing sits on a shelf waiting, so each order takes a little time to make before it ships.

Where we ship

At this time, we ship only to addresses in the United States.

How long it takes

• Making your gift: most orders are printed and shipped within 2 to 7 business days.
• Delivery: once shipped, most orders arrive in 2 to 5 business days.
• Plan on about 1 to 2 weeks from the day you order to the day it arrives. Business days do not include weekends or holidays.

Holiday orders

To receive printed gifts by Christmas, please order by December 9. Carriers are very busy in December, so we cannot guarantee a delivery date, but we will always do our best to get your gifts there on time.

Shipping cost

Shipping is calculated at checkout, and you will see the full cost before you pay.

Orders with more than one item

Different items may be made by different print partners, so your order may arrive in more than one package.

Tracking your order

When your order ships, we will email you a tracking number so you can follow it to your door.

Please check your address

We ship to the address you enter at checkout. If you spot a mistake, email us right away at [email protected]. We can change the address only before your gift goes into production, which can happen within a few hours. If a package comes back to us because of an incorrect address, we can send it again for the cost of new shipping.

Late, lost or missing packages

• Not arrived: if your order has not arrived within 30 days of your order date, email us. We will work with our print partner and the carrier to send a replacement or give you a refund.
• Marked delivered but not found: please check with neighbors, around your home and with your local post office first. If you still cannot find it, email us within 30 days and we will help you file a claim with the carrier.

Digital downloads

Digital downloads are sent to your email right after you pay. There is no shipping cost or wait.

Questions

Email us at [email protected]. We are happy to help.